Quality Policy

Restoration Industry Association's (RIA) Quality Policy

RIA continues to be the leading association in the restoration and disaster cleanup industry. We are committed to provide our members with the tools and services needed in today's business environment and to assist our members' in successfully growing their companies.

We will meet your needs by:

• Delivering an objective service aimed at achieving member satisfaction.
• Communicating throughout the organization and membership the importance of RIA policies and the Code of Ethics
• Providing educational programs and tools to ensure a culture of continuous improvement
• Configuring RIA's internal resources to rapidly respond to changing market forces and opportunities
• Cultivating confidence and trust amongst members and the restoration and disaster cleanup industry through RIA membership, products and services.

Click here to tell us how RIA is doing