Tips on Effective Inspection Software Setup

By:
C&R Editor
on Fri, 06/14/2019

Inspections ensure you are providing consistent and high-quality work, and they are a proactive approach to handling customers' complaints or concerns. Expert supervisors can spot when incorrect or old methods of cleaning are being performed, and a great inspection report is the perfect opportunity to educate your workforce as part of a quality assurance process. Through a mobile software solution, firms can ensure inspection reports are easily shared among workers and address all aspects of each project. Through software, reports can be organized by room, enable the review of details, offer a defined grading system, provide visual feedback, and offer mobile messaging. Inspectors should be trained to walk through a facility room by room and have appropriate labels for each room and item in the room. They should especially keep track of details from the floors to the fixtures and garbage cans, as well as bathrooms and high-traffic areas. After setting up your report by areas and rooms, the next critical step to formulating an inspection report is defining your grading system, though many say offering workers feedback like "Great Job" or "Let's Improve" are better workforce motivators. When a correction is needed, include a photo with specific and direct notes. If your software allows reports to be delivered in multiple ways, speak with your employees to see which method they prefer. When possible, take full advantage of any mobile messaging options, as many employees are in the field and not checking their emails. Take the time to create a solid inspection report template since it will reward your organization in a multitude of ways.

Read more.