RIA 2025 TPA Scorecard Survey & Report
The Restoration Industry Association’s (RIA) Advocacy and Government Affairs (AGA) is proud to announce the 2025 TPA Scorecard Survey. The results of this anonymous survey will be compiled and published in the 2025 TPA Scorecard Report which will be released in April 2025.
What is the RIA TPA Scorecard Report?
The goal of this scorecard report is to:
- Gain insights into restorers' experience working with TPAs
- Identify opportunities for improvements within the TPA environment
How this Anonymous TPA Survey Works
- This survey is for restoration contractors or those employed by a restoration company that has worked with TPAs in the past 12 months.
- You will be asked to select which TPAs you have worked with and rate those TPAs across several categories based on your experience.
- If you are unable to finish the survey in one setting, you may return to the spot you left off only when using the same device and browser.
- The answers you provide are anonymized and aggregated for the purpose of understanding restorers' experiences working with TPAs.
- We encourage you to share this survey within your network.
- You do not have to be an RIA member to complete the survey.
How We Use the Data
The aggregated results of this anonymous survey will be compiled into the RIA 2025 TPA Scorecard Report. The report will be released in April 2025 and will be used to share feedback with TPAs to address challenges and opportunities for improvements in the TPA / contractor relationship.
Your feedback is essential in shaping the future of the restoration industry. If you are a restorer working with TPAs, we encourage you to participate in our survey and contribute to this ongoing initiative. Together, we can continue driving positive change within the restoration industry.
The deadline to complete the survey is Friday, March 14, 2025.
Get Involved
If you're not yet a member of the RIA or would like to get involved with our advocacy initiatives, now is the time! For just $25/month, if you're a first time contractor member, you can get product and service discounts, advocacy resources, videos and tips to help elevate your business, continuing education and much more!
Questions? Contact us at info@restorationindustry.org.